General Conditions of Use

Our personal data protection policy establishes a relationship of trust between you and our services, ensuring a positive and transparent experience.

This policy allows us to take your requirements into account and meet your expectations.

To respect your trust, Cassandra Scullion/La Magie de maman, we guarantee the respect of your personal data and the confidentiality of our customers (hereinafter "Your Data") as a matter of utmost importance.

For complete transparency and to ensure secure use of our website www.lamagiedemaman.com in all its available versions and related applications (hereinafter the "Cassandra Scullion/La Magie de Maman Website"), we provide information on how we process your data so that our services always respect your rights. In this way, we ensure the security, confidentiality, and non-alteration of your privacy and data across all our platforms.

We and our policy guarantee that all necessary precautions are taken to protect all your data and prevent its disclosure, loss, or alteration. This is why we provide you with all the information you need to easily understand how we process your data. This data will only be retained for the time necessary for the specific management and processing purposes. You will of course be able to access and modify your data at any time, since it will be available in your personal spaces on the Cassandra Scullion/La Magie de maman website.

To this end, we strive to take all necessary steps to comply with applicable data protection law.

Thus, the undersigned, Cassandra Scullion/La Magie de maman, undertakes, through this personal data protection policy, to comply with the essential principles of the General European Data Protection Regulation and French law regarding the protection of personal data, by providing you with information regarding the existence and methods of data processing applied here (paragraph 3), the rights you have regarding your data, and by exercising these rights ourselves (paragraphs 6 and 10). All information relating to possible transfers to a third country or recipients is also provided, as well as the retention period for the collected data (paragraph 5) and the security measures (paragraph 9).

 

  1. WHO ARE YOU?

    When we refer to "you" in this Personal Data Protection Policy, it is simply because it is directly related to you and concerns you as a customer of Cassandra Scullion/La Magie de maman, if you placed an order on the website www.lamagiedemaman.com, a customer of Cassandra Scullion/La Magie de maman, if you created a customer account but did not order any products or services, or if you browsed the website www.lamagiedemaman.com as a visitor without having created a customer account or placed an order.

 

  1. WHO ARE WE?

    Cassandra Scullion/ La Magie de maman is an LTD, registered under company number xxxxxxxx, represented by Cassandra Scullion, as Chief Executive Officer, and whose head office is located at 46-3 Boulevard Lorrain, Gatineau, QC, J8P-2E2.

    Cassandra Scullion/ La Magie de maman publishes the Website www.lamagiedemaman.com and, as such, implements various processing operations of your Data as data controller.

 

  1. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

    3.1. When do we collect your personal data?

    Your personal data may be collected if you visit the website www.lamagiedemaman.com using cookies, if you create a customer account on the website www.lamagiedemaman.com, if you order one of our products or services, or if you agree to subscribe to our newsletters (SMS, emails).

    Your personal data is used to streamline your browsing experience on the website www.lamagiedemaman.com and to offer you a more personalized experience. This allows us to better process your orders, offer payment in installments, prevent fraud, issue necessary refunds, and manage your customer reviews.

 

3.2. Your browsing on the website www.lamagiedemaman.com

In order to allow you to browse the website www.lamagiedemaman.com, we process your data with your consent as the legal basis.

 

3.3. Processing your orders

We use your data to process and handle your orders.

We use it to manage mediation, customer relations (including those via social media), our after-sales service and distance selling, our marketing and sales prospecting activities for the website www.lamagiedemaman.com, as well as for order management, delivery, and transportation.

The legal basis for processing this data is the performance of the contract between the two parties (you and us).

The legal obligation of Cassandra Scullion/La Magie de Maman is the legal basis for processing this data, with regard to product recall management. Your consent or our legitimate interest, as the case may be, is the legal basis for processing this data for marketing and sales prospecting activities. Your consent is the legal basis for implementing "flash" payment.

 

3.4. Payment in installments

For orders subject to payment in installments and for certain customers, your data is processed in order to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for the processing of your banking data.

 

3.4.1 Klarna

In order to offer you Klarna's payment options, we may share your personal data, including your contact details and order details, with Klarna so that Klarna can assess your eligibility and tailor them to your needs. Your transferred personal data will be processed in accordance with the Klarna privacy policy.

3.5. Customer Reviews

To share your feedback with our customers and visitors and to allow you to leave your review on the website www.lamagiedemaman.com, we use your data based on your consent or legitimate interest.

 

3.6. Payment Collection and Fraud Prevention

We use your data to enable payment collection and fraud prevention.

This also allows us to guarantee payment security.

The legal basis for this processing is the application of this contract between the two parties and the legitimate interest of Cassandra Scullion/La Magie de Maman, as data controller.

 

3.7. Cassandra Scullion/La Magie de Maman's Advertising Management Operations

Cassandra Scullion/La Magie de Maman's advertising management operations are managed through the use of your data.

This will allow us to increase our customer and prospect data, manage prospect maintenance and technical activities, generate sales statistics and conduct advertising campaign studies, update the prospecting files of the organization responsible for managing objections to telephone canvassing, solicitations, and implement our contests and lotteries or any other promotional operations except online gambling.

The legal bases for the information mentioned above are the user's consent or the legitimate interest of Cassandra Scullion/La Magie de Maman.

 

  1. WHERE DOES YOUR DATA GO?

    Your data is transmitted to several internal departments of www.lamagiedemaman.com.

    It is not shared with third parties, except in the situations specified below:

    In order to process your orders, your personal data may be transmitted to several service providers whose specializations include banking transactions, customer relations, after-sales service, delivery, IT development, website management, or the provision of guarantees or insurance.

    To set up payment in installments, your data may be shared with service providers such as payment and transaction centers (banks, etc.), or call centers for business process or customer experience management, or, for customer reviews, with a customer review collection and processing manager.

    The advertising network of www.lamagiedemaman.com is managed, using your data, by clients of the network and advertisers.

 

  1. DATA RETENTION

    The data collected by www.lamagiedemaman.com is retained only for the time and assistance necessary to implement and complete the operations mentioned in paragraph 3 of our personal data policy.

    We retain certain data collected by www.lamagiedemaman.com for a certain period of time.

     

In current archives for prospects, for 3 years from the last contact from the client (they can therefore be consulted by the services of Cassandra Scullion/ La Magie de maman. We do not carry out intermediate archiving of this data (for data representing an administrative interest for certain services, such as for litigation, the retention periods are set by the applicable limitation rules).

Regarding our orders, your data will be archived in the current archives for 5 years from the end of the customer's order processing period, and in the interim archives for 5 years from the end of the current archives retention period. The same applies to customers.

Regarding banking data, it is archived in the current archives for the entire validity period of the bank card (plus one day). No intermediate archiving is performed for banking data.

Cookies and their use and timeframe are detailed in paragraph 7 of our policy.

 

  1. EXERCISING YOUR RIGHTS

    6.1. You have the right to request access to, modification of, and rectification of your Data.

 

6.2. You have the right to request the restriction of the processing of your Data.

Important clarification: to do so, you must challenge the accuracy of your personal data for a sufficient period of time to allow us to verify its compliance. Alternatively, if you believe that our use of your personal data is unlawful and you request a restriction of its use, not its erasure, we no longer need to use your data for the purposes mentioned in paragraph 3, but your data is still useful for the establishment, exercise, or defense of your legal rights. If you decide to exercise your right to object, you must allow us to verify whether our legitimate grounds override yours.

 

6.3. You have the right to request the deletion of your Data.

If you request the deletion of your personal data, Cassandra Scullion/La Magie de Maman may still retain it in an intermediate archive format for the period necessary to meet its legal, accounting, and tax obligations.

 

6.4. You have the right to exercise your right to object to processing used for commercial prospecting purposes.

In the case of email marketing, you have the right to request the modification or unsubscription of newsletters by clicking on the "unsubscribe" hyperlink available in all newsletters, or by browsing directly to the contact page of the website www.lamagiedemaman.com.

In the case of SMS marketing, you can unsubscribe by sending the message "STOP SMS" to 36007, or by browsing the contact page of the website www.lamagiedemaman.com.

 

6.5. You have the right to transfer post-mortem prerogatives regarding the storage, deletion, and communication of your personal data.

In the absence of this type of prerogative, your successors and heirs may contact Cassandra Scullion/La Magie de maman to gain access to the uses of this data and to allow for the "organization and settlement of the deceased's estate" and/or to close your account on the website and/or request that your personal data not be further processed.

You may also request that your data not be shared with a third party in the event of your death.

 

6.6. You have the right to exercise your right to portability.

 

6.7. You have the right to withdraw your consent regarding the processing based on this legal basis.

Important note: If you decide to withdraw your consent, this will not affect the lawfulness of the uses made prior to your withdrawal of consent.

 

6.8. You have the right, at any time, to file a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).

To exercise your rights, please send your complaint (along with your email address, first and last name, a copy of your ID, and postal address) to the Data Protection Delegation of Cassandra Scullion/La Magie de maman by email to contact@lamagiedemaman.com and/or by post to Cassandra Scullion/La Magie de maman, 46-3 Boulevard Lorrain, Gatineau, QC, J8P 2E2.

We will respond to you within one (1) month of receiving your complaint.

 

  1. COOKIES

    7.1. What is a cookie?

    When you browse a website such as the CASSANDRA SCULLION/La Magie de Maman website, it may, depending on your choice, insert a text file onto your device (computer, phone, or tablet) via your browser.

    This text file is called a COOKIE. This cookie then allows the website such as www.lamagiedemaman.com, during the prescribed period of validity or storage of the cookie, to identify your device when you make a subsequent visit.

    Only the issuer of a cookie can read or modify the information contained in this cookie.

     

7.2. What are cookies used for on www.lamagiedemaman.com?

Different types of cookies can be categorized. Some are issued directly by CASSANDRA SCULLION/La Magie de maman and its service providers, but some sometimes come from third-party companies.

 

7.2.1. Cookies issued by www.lamagiedemaman.com and its service providers

There are several categories of cookies that may be placed on your device when you browse our website:

 

7.2.1.1. "Essential" Cookies

In order to access our website, "essential" cookies are required; they are used, for example, to complete an order.

If they are not present, you may experience navigation problems on the website and be unable to place an order.

"Essential" cookies also allow www.lamagiedemaman.com to track its activity.

They may be placed on your device by www.lamagiedemaman.com or its service providers.

 

7.2.1.2. "Analytical and Personalization" Cookies

"Analytical and Personalization" cookies are not mandatory. They will allow us to facilitate your searches and optimize your experience with us. They will enable us to better target your needs, adapt our offers, and optimize the organization of our site.

 

7.2.1.3. "Advertising" Cookies

Advertising cookies are displayed in areas reserved for advertising on our website. Our goal is to improve and optimize your browsing experience by presenting offers and advertisements that are relevant to you.

To this end, "advertising" cookies will target your needs in real time and offer you advertising content tailored to your current preferences and interests, based on your recent browsing history on other websites.

This helps us avoid presenting you with advertising content that is of no interest to you. At the same time, CASSANDRA SCULLION/La Magie de maman prefers to present its offers and advertisements to users who will be interested in them.

The advertising content offered may contain cookies issued by www.lamagiedemaman.com or by its service providers, or by third parties through the association of a cookie with the advertising content of an advertiser.

 

7.2.2. Cookies émis par des sociétés tierces

Les tiers utilisant des cookies sur notre site utilisent pour cela leur propre politique de protection de la vie privée. Ces cookies ne sont pas nécessaires à l’utilisation de notre site.

 

7.2.3. Cookies issued by third-party applications integrated into our website

When you browse our website, we may include third-party software applications to offer you the opportunity to share content and/or your opinion from our website with other people, for example, when you click on the "share" or "like" buttons from social networks.

These social networks can then identify you through these buttons even if you did not use them during your visit to the website. They can do this if, during your last visit to the website, you were also logged in or active on your social network. We have no control over their uses or the data they hold.

To learn more about the use of your data and advertising content, you can visit your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.

 

For the privacy policies of the aforementioned social networks, click on the social network of your choice:

Facebook: https://fr-fr.facebook.com/privacy/explanation

Twitter: https://twitter.com/fr/tos

Google +: https://policies.google.com/terms?hl=fr

 

Regarding our advertising network, we remind you, as mentioned above, that all our advertising spaces may contain cookies from third parties (the advertiser who displayed the advertisement, the advertiser's third-party service providers, etc.).

Through these cookies, and for the prescribed period of validity, they can serve advertisements in spaces made available for third-party advertisements, count the number of content they offer in our spaces, determine the audience for these advertisements and the number of clicks; this allows them to claim the amounts owed to them and compile their statistics. They can also know that your sender is the one who previously visited another site containing one of their advertisements, and therefore target you and personalize their content if necessary.

 

7.3. Options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).

Your browser software contains numerous options that you can configure according to your preferences. This allows you to accept or reject cookies on your device.

However, if you choose to accept the storage of these cookies on your device, then when you visit websites or content with cookies present, they will be automatically stored on your device.

Depending on your preferences, you can choose to activate a reminder asking you whether you accept or reject cookies before they are potentially stored, or to refuse the storage of cookies on your device each time.

However, it is important to note that the choices you make during this configuration may modify or alter your browsing experience on the Internet or on certain sites or services that require the use of these cookies (such as when placing an order on our site, for example).

If you prefer to refuse these cookies from your issuer or delete those already stored, we decline all responsibility for the consequences of any alteration to the functioning of our services, which would result from the inability of our services to store or access the cookies used for their operation.

 

7.3.1. How to choose your options depending on your browser?

You have different options and choices available depending on your browser. For more information, you can consult your browser's help menu.

Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

Safari™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html

 

  1. TRANSFERS OUTSIDE THE EUROPEAN UNION

    Most of the time, your data is stored within the European Union.

    However, when our service providers are located in countries outside the European Union, we share some of your data with third countries, such as those where the European Commission has not conducted a compliance assessment.

In this case, we take all necessary steps to ensure that this data sharing is carried out in compliance with the relevant regulations and that the protection of your privacy and fundamental rights is guaranteed (for example, through the use of contractual clauses from the European Commission).

The Data Protection Delegation can, upon request, provide you with further information about the data transfer.

 

  1. SECURITY MEASURES

    Thanks to the technical and organizational measures we take, we can guarantee a level of security consistent with the risks to the rights and freedoms of individuals with respect to the points mentioned in point 2. To do this, we take into account the origin, scope, context, costs, and state of the art, the purposes of the processing, as well as the identified risks.

    Furthermore, we comply with the Payment Card Industry Security Standard (PCI DSS), which demonstrates our commitment to security.

 

  1. PROFILING AND AUTOMATED DECISION-MAKING

    The automated processing we use (e.g., profiling) may affect you in certain legal ways.

    All of this is necessary for the conclusion or performance of the contract between you and us.

This is how we can offer and implement automated customer identification and "payment in 4 installments." The foundations of this approach are based on the analysis of various variables regarding the type of products, services ordered, and customer profile.

If the risk is assessed as too high based on these statistics (fraud/unpaid), then this payment method will not be offered.

However, if you wish, you can request human intervention, even though the decisions are automated. You will then be able to provide your feedback and/or object to the automated decision.

 

  1. POLICY UPDATES AND REVIEWS

    Our personal data policy will be updated whenever necessary to ensure compliance with applicable data protection regulations (at least every three (3) years).

     

    All rights reserved – July 1, 2022

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